General Assistant x 2

We are looking for two energetic and friendly general assistants to join the team at Koi Logic.

You must have a can-do attitude and positive manner and enjoy being part of a small team working in a retail, wholesale, general aquatic environment.

Duties to include:

  • Serving customers and dealing with enquiries 
  • Processing cash, card and online payments via EPOS
  • Processing website sales via the CMS
  • Updating customer records in the company’s database as required
  • Handling product returns and payment refund requests
  • Reporting any inventory or service issues to management
  • Promoting products based on the company’s directives
  • Arranging products on the shelves and on promotional displays
  • Unpacking and sorting new stock deliveries and using the CMS system for stock control
  • Product and livestock handling
  • Processing, wrapping and handling stock from web sales for mail order dispatch
  • Keeping the store clean
  • May include some ad hoc tasks, like assisting with collections of Koi from the airport, basic site maintenance.


  • Clean driving licence
  • Forklift licence
  • Able to do general basic DIY

Job Types:

  • Part time 3 days per week (including one day at the weekend, currently Saturday)
  • Full time 5 days per week (including one day at the weekend, currently Saturday)


  • Competitive


  • Nest pension
  • Employee discount
  • On-site parking


  • Retail / Sales: 1 year (Required)
  • DIY and general basic maintenance skills (preferred)
  • A level of fitness will be required as the job role can require heavy lifting


  • On the job training provided.


Job Location: Koi Logic, St Mary's Lane, Upminster, Essex, RM14 3PA


Apply with CV & Covering letter to stating if you are applying for the full time or part time job role.