Testimonials

"Great Service 10/10"

Just wanted to say Thank you very much for a great service 10/10. Rare these days for parcels to be packaged properly, I must say very professionally packed, and all at a fantastic price. TMC Ultima UV all fitted to the pond and all good, Thank you very much. All the best. - Mr D Ramshaw 2022


"I use Koi Logic all the time"

I use the place all the time and the staff have always given good information to what ever I require. Good place to go if you are unsure of anything. - Robert, 2021


"Very Impressed, Highly Recommended"

Excellent quality and variety of Koi fish, pond products, pond treatment, fish food, consumables and many more offers! Definitely the most bespoke before and after sales customer service! Highly recommended to all Koi lovers and beyond as there is no better place to offer you everything you need at once! The staff are very knowledgeable and experienced giving you the best service you could get! I am so very impressed! Wishing Koi Logic all the best for their future endeavours!!! - El Ena, 2021


"So Grateful for all your help"

The difference in our pond with the help of these guys is night and day... So grateful for all your help and advice, removed all previous surround and our attempt at waterfall and now we have a wonderful setup!!! Really patient and knowledgeable, definitely stop in and see these guys... Amazing to watch the fish too - Jenny, 2021


"Great Service and Great Prices"

Great services, great prices - Sue, 2021


"Excellent Service and cheapest price"

I have been ordering this high quality koi food which my Koi love from Koi Logic since several years. Excellent service from Koi Logic in addition to the cheapest online price. - Jitu, 2021


"Best price and good service"

Needed this pump fast as the oxygen level in the pond was low. Excellent pump corrected the problem quickly. Best price I could find on the internet and delivery was next day.
Thank you Koi Logic for your good service. - Kevin, 2021


"Koi Logic were a life saver"

koi logic were a life saver with this, our previous part having developed a split! When it arrived my only disappointment that it was not the transparent one but the black item! A small thing really as once the lid is shut on the dry chamber you cant see it anyway! I would easily recommend these parts and this company though prompt prompt just when needed - Gavin and Glenys, 2020
 


"Very please, highly recommended"

This is a great product, we had to replace our old badu top pump and purchased a larger one as we did not feel the old one was doing the job.
Very please, highly recommended. - Kim, 2020


"Arrived on time, well packaged, thanks guys"

Had to replace quartz tube and the electrical end pieces for the UV light tube for our pond filtration system. All the components arrived on time, well packaged and were easy to install and quickly got our pond crystal clear again. Thanks guys - Stuart, 2020


"Super friendly staff"

Great place. Super friendly staff and they know their stuff. They have everything you need and more. Top quality fish top quality service, highly recommend.- Nigel, 2020


"Very friendly staff and very helpful"

Very friendly staff and very helpful.xx. - Brenda, 2019


"Brilliant place to buy Koi Carp"

Brilliant place to buy koi carp everything you need for a pond expert help and advice - Veronica, 2019


"Been using Koi Logic for the last 5 years"

Been using Koi Logic for the last 5 years or so. Excellent advice always and never any pressure to sell you anything. - Alan, 2019


"Definitely best koi shop in Essex"

Lovely koi stocked plenty of dry goods available also plenty of good honest advice, definitely best koi shop in Essex - DXB, 2018


"In my opinion the best koi dealer in the UK"

In my opinion the best koi dealer in the UK,the staff are extremely helpful with good advice, they have a great selection of koi of great quality well worth a visit. - Kevin, 2018 


"Friendly family business"

Friendly family business everyone is so friendly and helpful. - Janice, 2017


"Brilliant service friendly and extremely helpful staff"

Had a problem with my pond filters Brilliant service friendly and extremely helpful staff thanks - D, 2017


"Great advice and honest approach"

Great advice and honest approach. The only koi shop ull ever need to go - Christopher, 2016


"Fast delivery and great communication"

fast delivery and great communication, - Sam, 2016


"Top quality koi"

Friendly staff which are always there to offer advice. Top quality koi and pond equipment. - Rebecca, 2016


"Pity all aquatic outlets aren't like yours"

Just wanted to say a quick thankyou for answering my queries, leading to me placing my order and subsequently you dispatching my order. . Just received, all OK, 100% in tact/accurate. Pity all aquatic outlets aren't like yours. Thanks again, much appreciated - Andy, 2014


"Have you in my favorites now for future purchasing"

Just wanted to say what a great service, received my pump yesterday. Under 24 hours from enquiry to delivery. Have you in my favorites now for future purchasing - Mark, 2013


"this is truly an amazing product"

Just to say thank you for superfast service as before (received yesterday pm). The previous order for this was used to repair a large area of damage to our pond - the repair was hugely successful - this is truly an amazing product - Bill, 2013


" Amazingly fast service and delivery"

Thank you so much for my order. Amazingly fast service and delivery. Will definitely buy here again. - Cathy, 2013


"Very happy"

Very happy with the last 8 koi you sent me from the Premium selection – thanks for that - Paul, 2013


"excellent service"

Many thanks for your excellent service, 24 hours from order to delivery - Dick, 2013